Welcome to The Olympic Museum (“The Museum”)’s online shop: http://shop.olympic.org (“The E-commerce Website”). The E-commerce Website is an integral part of the International Olympic Committee (“IOC”) website www.olympic.org (“the Website”). As such, as a user of the E-commerce Website and/or the Website, You are obliged to respect the Terms and Conditions of Usage (“TCU”) of the Website, as described at the following link: http://www.olympic.org/legal-information/documents-reports-studies-publications.
All terms capitalized which are defined in hereunder shall have the meaning assigned to such terms in the TCU and the Terms and Conditions of Sale of the E-commerce Website.
2. Personal data
When You visit the E-commerce Website, You may be asked to communicate information through questionnaires or forms, and especially when You register and create your User Account.
The information requested, marked with an asterisk, is obligatory to enable us to handle your requests and orders. If You do not provide an answer, The Museum cannot validate your registration.
The other information requested is aimed at allowing us to know You better and to enhance Your experience as a user, and is therefore optional. You are free to reply or not, as You so wish.
This information is for The Museum, which is the party responsible for all sales on the E-Commerce Website including with respect to the recording and handling of your Orders, for managing your User Account, marketing surveys and statistics, with the aim of providing You with offers adapted to your profile, a quality follow-up of The Museum’s services, and canvassing.
When You use the E-commerce Website, You undertake to:
(a) Provide exact, up-to-date and complete information about yourself in the registration forms on the E-Commerce Website;
(b) Keep and rapidly update registration data and any other information provided to The Museum, as well as ensuring that they are always correct, up-to-date and complete;
(c) Keep your password and user name safe and confidential;
(d) Inform The Museum immediately if there is unauthorised use of your User Account or any other security breach.
(e) Accept all responsibility concerning the activities which take place on your User Account; and
(f) Accept all the risks linked to unauthorised access to registration data and all information provided to The Museum.
3. Newsletter and Partner offers
The Museum will send You its newsletter and commercial offers by email or by post, if you have expressly accepted this by ticking the “I agree to receive partner offers”. At all times, you have the possibility to stop receiving these offers, free of charge, by sending us a message to the following email address: email@example.com. Please state your full name, address, email address and, if possible, your client reference number, in order to accelerate the handling of your request.
If you have ticked the “I agree to receive offers from the Olympic Movement partners” box, You agree that your information may be communicated exclusively to the sponsors of the International Olympic Committee and National Olympic Committee, and other Olympic Movement partners, who may send you their commercial offers or latest news by email or mail.
4. Use of personal data by third parties
The information collected may be communicated to third parties linked to The Museum exclusively for the purpose of performing the subcontracted tasks needed for managing your User Account, Orders and payments.
5. Modification of personal data
At any time, You can access and change your contact information in your client area.
For any question related to your User Account, please contact us at the following address: firstname.lastname@example.org
The Museum may put a cookie in your computer’s navigator for statistics purposes. Cookies are small text files which provide information on the number of connections made by a user and on what the user did during their visits. Cookies do not contain identifiable personal data, but if You provide us with this type of information (when You register with us, for example), it can be linked to the data stored in the cookies.
The Museum undertakes to protect your personal data against unauthorised acees, destruction or theft and to implement all measures required under the Federal Data Protection Act of June 19, 1992.
The Museum uses secured networks protected by firewalls, conforming to industry standards, supported by passwords. The Museum has security measures installed to protect user data from theft, abusive usage and deterioration.
With the exception of the cases indicated below, only approved employees have access to the information with which You provide us. Furthermore, employees of The Museum with access to the data bases containing information on the users, or to the servers hosting our services, must abide by strict rules.
Furthermore, The Museum at no time keeps bank details, such as credit card numbers, used on its trading website. The transfer of these data is made in a direct and secured way (SSL) to your banking organisation and only during the purchasing procedure.
Indeed, when a purchase is made on the E-commerce Website, the entire payment phase is undertaken between You and the payment service provider (PSP), DATATRANS. To find out the data handling conditions, consult their website, www.datatrans.ch.
During the payment phase, You temporarily leave our site and go to the secure Datatrans site.
This guarantees that:
- The Museum will never know your card number
- Datatrans will never know details of your purchases, as The Museum informs them only of the total amount due and the order number.
On the secure payment page, Datatrans will need the following information:
- your card number (16 figures)
- the expiry date
- the security number on the back of your card
In this way, your banking information is never stored by The Museum.
8. Use of IP addresses
An IP (Internet Protocol) address is composed of a series of numbers automatically associated with your computer, wherever you are during your connection via your Internet service provider or via your local area network (LAN) or wide area network (WAN). The Internet servers automatically identify your computer through the IP address they receive during your session on line.
The Museum or third parties representing it can collect IP addresses for system administration purposes and to monitor the use of the E-commerce Website. Normally, The Museum does not establish any link between a user’s IP address and identifiable personal data belonging to the said user, which means that each user session will be recorded, but that the users remain anonymous as far as The Museum is concerned. Notwithstanding, we may use IP addresses to identify users of our website when we feel it necessary to ensure the usage conditions are being observed or to protect our services, our website or other users.
The Museum reserves the right to provide IP addresses to the competent authorities in the event of a fraud attempt or if abusive use of a credit card is observed.
9. Links to other web sites
10. Modification of the confidentiality policy
The Museum reserves the right to modify the present document at any time. The Museum encourages You to review regularly this policy on data handling, cookies and respect of confidentiality. Your continued use of this website constitutes acceptance of this Policy and any updating of it.
Latest update: 09/2013
This website is edited by The Olympic Museum
The Olympic Museum
Quai d’Ouchy 1
Publication: Virginie Morin